❓ Frequently Asked Questions

📖 About Our Books

1. What are MNM’s Story House books?

MNM’s Story House creates personalised children’s storybooks inspired by African cultures, values, and storytelling. Each book is designed to help children learn through stories while seeing themselves as the hero.

2. Are the books suitable for both boys and girls?

Yes. All our books are designed for both boys and girls. Parents can choose a boy or girl character on the front cover so the book feels personal and inclusive.

3. What age range are the books suitable for?

Our books are best suited for toddlers and young children, generally ages 2 to 7 years, depending on the book and learning theme.

✨ Personalisation

1. How do I personalise a book?

Personalising a book is simple:

1. Enter your child’s name
2. Choose a boy or girl character
3. Upload your child’s image (optional)
4. Personal message (optional)

Each book is created especially for your child.

2. Can I upload my child’s image?

Yes. You can upload your child’s image during personalisation.
This helps us customise the book even further and make the character feel more personal to your child.

Uploading an image is optional, and clear instructions are provided on the product page.

3. How should I upload my child’s image?

For best results:

• Upload a clear photo of your child’s face
• Avoid heavy shadows or filters
• Ensure the face is clearly visible

This helps us create the best possible personalised result.

4. Will my child’s name appear throughout the book?

Yes. Your child’s name will appear naturally throughout the story, making them feel like the main character.

🖨️ Printing & Quality

1. How are the books printed?

Each book is printed with care using high-quality materials to ensure vibrant illustrations, clear text, and a durable finish suitable for young readers.

2. Are the books hardcover or softcover?

Book formats may vary depending on the title. Please check the product page for specific format details.

🎁 Orders & Gifting

1. Can I buy a book as a gift?

Yes. Our personalised books make thoughtful and meaningful gifts for birthdays, special occasions, and milestones.

2. Can I include a personal message?

Yes. Many of our books allow you to add a personal dedication message, which will be printed inside the book.

🚚 Shipping & Delivery

1. How long does delivery take?

Because each book is personalised, production and delivery may take slightly longer than standard books. Estimated delivery times are shown at checkout.

2. Do you ship internationally?

Shipping availability depends on your location. Please check the shipping details during checkout for accurate information.

🔐 Privacy & Safety

1. Is my child’s information and image safe?

Yes. Your child’s personal details and uploaded images are used only to create your personalised book and are handled securely. We take privacy and data protection seriously.

💛 Support & Contact

1. What if I need help with my order?

If you have any questions or need assistance, please contact us through our Contact Us page. We’re always happy to help.

2. Can I request new stories, languages, or countries?

We love hearing ideas from our community. While we can’t promise immediate additions, your suggestions help shape our future collections.

🌟 Still have questions?

We’re here to help make your child’s story magical.